Cookies Policy

This Cookies Policy explains how Winna Casino may use cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other terms that apply to your use of our services. This policy is written for players in Australia and describes cookies in general terms. The types of cookies used, their duration and the choices available to you may vary depending on the website features you use, your device and your browser settings.

Winna Casino operates under a licence issued by the Tobique Gaming Commission (TGC). The casino is owned and operated by GG Gaming LLC, registered in San José, Costa Rica.

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website operate properly, improve performance and provide a more consistent experience when you return.

Some cookies are placed directly by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, security, analytics or other services. These are commonly called third-party cookies. A cookie does not normally identify you by name on its own, although information collected through cookies may be linked with other information where permitted by law and described in our Privacy Policy.

Cookies may be session cookies or persistent cookies. Session cookies usually operate only while your browser is open and are deleted when the session ends. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose and your browser or device settings.

Similar technologies

We may also use technologies that perform functions similar to cookies, such as pixels, tags, software development kits, local storage or device identifiers. In this policy, the term cookies includes these technologies where appropriate. They may be used to remember preferences, understand how visitors use the website, support security and measure the effectiveness of communications or advertising.

2. How we may use cookies

Cookies may be used for several purposes. The exact cookies and technologies operating on the website may change as our services, features and security requirements develop. We aim to use them only for legitimate and appropriate purposes, in accordance with applicable Australian privacy requirements and the information provided to you.

Strictly necessary cookies: These may be needed to provide core website functions, maintain a secure connection, remember your session and support account or transaction processes. If these cookies are disabled, some parts of the website may not work correctly.
Security and fraud-prevention cookies: These may help us identify unusual activity, protect accounts, reduce abuse and support the integrity of our systems. They may also help us investigate suspected fraud, account compromise or other prohibited activity.
Functionality cookies: These may remember choices such as language, region, display preferences or information entered during a visit. They can help make the website easier to use and reduce the need to repeat the same selections.
Performance and analytics cookies: These may collect information about how visitors use the website, including pages viewed, links selected, general device information and technical errors. The information can help us understand performance and improve content, navigation and reliability.
Advertising and measurement cookies: Where used and permitted, these may help measure campaigns, understand how visitors reach the website and show or limit relevant communications. They may also help us assess whether an advertisement or message has been effective.
Responsible gambling and compliance-related technologies: Certain technologies may support age and identity checks, account controls, safer gambling tools, regulatory obligations or the prevention of unauthorised use. These functions may involve information that is handled under our Privacy Policy and applicable laws.

Cookies may also help us produce aggregated or statistical information. Aggregated information is designed to describe groups of users rather than a particular person. We may use this type of information to review website trends, improve services, plan technical changes and monitor the effectiveness of our controls.

3. Your choices and managing cookies

Where required, we may ask for your consent before using non-essential cookies. You may be able to make or change your choices through a cookie banner, preference centre or other control made available on the website. If a preference tool is provided, it may allow you to accept all cookies, reject non-essential cookies or select certain categories.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to configure your browser to notify you when a cookie is being placed or to refuse certain types of cookies. Instructions differ between browsers and devices, so you should check the relevant settings or help information for the browser or device you use.

Review the cookie or privacy settings available on the website, if provided.
Choose whether to accept or decline non-essential cookie categories.
Use your browser settings to delete existing cookies or prevent future cookies from being stored.
Review settings on each browser and device you use, because a choice made on one device may not apply elsewhere.
Return to the website's preference controls when you want to review or update your choices.

Disabling or deleting cookies may affect your experience. Essential functions, login processes, security features, account management or other parts of the website may not operate as intended if certain cookies are blocked. Some preferences may also need to be entered again. Blocking cookies does not necessarily prevent all data collection, because information may be collected through other technical methods or as part of ordinary website, account and transaction records.

If you have an account, we may still need to process information required to provide services, verify identity, meet legal obligations, protect the website or support safer gambling. Cookie choices do not override those requirements or any account terms that apply.

4. Third-party services, privacy and updates

We may use third-party providers to support functions such as website hosting, security, analytics, communications, technical performance and advertising measurement. These providers may place or access cookies or similar technologies when delivering their services. Their handling of information may be subject to their own privacy policies and terms. Where appropriate, we take steps to require service providers to handle information consistently with our instructions, applicable law and the purpose for which it was collected.

Some third-party services may process information outside Australia. The Privacy Policy explains more about how personal information may be collected, used, disclosed and transferred. It also explains applicable rights and how you may contact us about privacy matters. If you want to understand a particular third party's practices, you should review that provider's own policy and available controls.

Information collected through cookies

Depending on the technology used, information may include an internet protocol address, browser type, operating system, device characteristics, general location information, referring website, pages visited, approximate visit times, actions taken on the website and technical event information. We may combine this information with other information where permitted and necessary for the purposes described in the Privacy Policy. We do not intend for cookies to replace appropriate account, identity, security or responsible gambling controls.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or operational practices. When changes are made, the updated version will be posted on this page with a revised date where appropriate. You should check this page periodically so that you remain informed about how cookies and similar technologies may be used.

By continuing to use the website after an updated policy is posted, you acknowledge the updated information to the extent permitted by law. Where consent is required for a particular activity, we will seek consent in the manner required by applicable law.

5. Questions and further information

If you have questions about this Cookies Policy, the cookies used on the website or the way information is handled, please use the available contact or support options on the Winna Casino website. We may need to verify your request before providing information about an account or changing certain settings.

For more information about personal information, privacy rights, security, retention and disclosures, please read our Privacy Policy. If you are concerned about gambling, take a break, use the safer gambling tools available to you and seek independent support from an appropriate Australian service. Cookie settings do not replace account limits, self-exclusion, support services or other responsible gambling measures.